A: Cancellations, reschedules, or changes within 72 hours of your appointment are not allowed. A 50% fee applies for changes within this 72-hour window. For no-shows or changes/cancellations within 24 hours of the appointment time, a 100% fee applies. Please be aware that removing services from the original booking is considered a "change" and will incur the outlined fees.

Our sickness cancellation policy is as follows: If you are feeling unwell or experiencing any symptoms of illness, we kindly request that you cancel your appointment with us. We understand that unexpected circumstances arise, and we are committed to accommodating our clients to the best of our ability. However, we kindly ask that you notify us as soon as you begin to develop symptoms rather than waiting until you are sick. This will allow us to make necessary adjustments to our schedule and ensure the safety of our staff and other clients. Please note that we reserve the right to charge a cancellation fee regardless of the reason in order to protect the business. We appreciate your cooperation in keeping our salon a safe and healthy environment for everyone.

Upon arrival, please take a seat on the bench provided. This area serves as both a waiting area and a notice of arrival. Kindly refrain from using the doorbell as I will be with you as soon as I can. If I haven't come to fetch you, it means I am either finishing up with a client or not quite yet ready. Thank you for your understanding.

Of course, as long as you don’t fall within cancellation periods! Text me on 0450 093 605 to reschedule your appointment.

Of course, as long as you don’t fall within cancellation periods! Text me on 0450 093 605 to edit your appointment.

Of course, simply text me on 0450 093 605 to make your appointment. Details required: name, email, mobile number, preferred dates & time of appointment.

Viewing upcoming bookings is as easy as clicking HERE. Log in using your mobile number and follow the prompts. This is also where you can make changes to or cancel upcoming appointments.

I understand that it can be challenging to find someone to take care of your child during appointments. However, for the safety of everyone involved, it is important to note that children are not permitted to accompany you to your appointment. This policy is in place to ensure the well-being of both your child and yourself, as well as to maintain a safe environment in the salon, where there are no additional staff members to supervise children.

Please be aware that any appointments attended with your child will result in a 100% cancellation fee and the appointment will be cancelled. Thank you for your understanding and cooperation in this matter.

To update your personal details, click: https://bookings.gettimely.com/TGSBeautyParlour/details/update. Log in using your mobile number and follow the instructions to make the necessary changes.

If you need to update your stored card information, you can do so by clicking HERE. Log in using your mobile number and follow the instructions to make the necessary changes.

You'll find the complete address at the bottom of your confirmation text and email. The salon is now located in Hammond Park.

Please use the visitor bays located on Almond Close, Whadjuck Drive, or York Street and allow 1-2 mins to walk to mine.

New clients and clients having a service for the first time will receive a form to fill out. You can usually find this form at the end of the confirmation SMS sent by my system, as well as in an email. Make sure to complete all sections before your appointment. Keep in mind that I won't receive it unless all sections are filled.

Of course! I use your saved card details in-store, as I don't have a physical EFTPOS terminal.

Please allow enough travel time to ensure you're punctual for your appointment. Once you get here, please take a seat on my waiting area until I come grab you. I’ll be able to see you from my window so no need to knock.